SMS & RCS: Compliant, Reliable, India-Optimised

Guaranteed delivery, zero regulatory surprises - India-compliant SMS and next-generation RCS messaging that reaches every Indian mobile, every time.

Transactional SMS remains a non-negotiable communication layer for any India operation - OTP delivery, payment confirmations, order status updates, logistics tracking, and appointment reminders all rely on SMS as the universal fallback that works across every device and network condition in India.

The critical difference in India is regulatory: all commercial SMS must be DLT-registered under TRAI's framework before a single message can be sent. We handle end-to-end DLT registration for your organisation - entity registration, header registration, and template pre-approval - so your SMS campaigns and transactional messages deliver reliably from launch day.

On top of the SMS foundation, we layer RCS (Rich Communication Services) capabilities for the device segments and customer scenarios where richer messaging - branded sender IDs, interactive buttons, image carousels, and read receipts within the native SMS app - meaningfully improves engagement and conversion. India's RCS adoption is accelerating rapidly, and early movers gain significant engagement advantages.

Focus areas

DLT registration & complianceTransactional SMS infrastructureRCS rich messagingCarrier routing optimisationDelivery rate monitoring

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Sibling services + back to the pillar overview

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Ready to connect with India the way India communicates?

Book a free 45-minute India Communication Strategy call. We'll audit your current stack, identify the gaps, and design an India-ready communication infrastructure that delivers from day one.

JB NewGen Enterprises Private Limited · Mumbai, India · sales@jbnewgen.com · +91 6362864230

SMS & RCS: Compliant, Reliable, India-Optimised · Customer Communication · JBNewGen